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By far the worst traveling experience I've at any time experienced on a domestic flight! Late stry for no clear purpose and took 40 mins to get to terminal. Then A different forty to receive bags. Terrible.

We flew Just about inside vision with the desired destination, and afterwards the captain came on and reported that the technological situation was acting up, and rather than landing where our destination was, they needed to convert again to have it serviced by individuals that may truly make this happen.

it is actually pitiful to obtain to report that my several emails to Purchaser Relations have not been answered as of to date Oct 29, a complete insufficient essentially the most elementary courtesy towards an 84 many years outdated Initially-Course passenger and Frequent Flier….

I flew on American airlines for The very first time and very last. our baggage was ruined with black grease on it major hunks out of the handles and wheels. your aircraft was soiled and really not comfortable. the flight crew wasn't helpful at all. My granddaughter was with me which is about 6ft tall no room for her legs and person laid back again in her seat and she could not move in any way in her seat.

I flew American airlines for the first time and it'll be my very last time it had been by far the most Terrible experience I'd at any time had that has a airline. hardly ever once more you had improved Get the act with each other

History LOCATOR PKWHHY AMERICAN EAGLE Our granddaughter graduated from New Mexico Condition on Might 14th. Our strategy was to fly another early morning to Phoenix on Flight 5635 We arrived for the airport at 4:30 am on May perhaps 15th and our flight AT six:fifteen AM was cancelled because of deficiency of communications to the pilot to immediate his flight. Sadly, there were no other flights to Phoenix that day. So we were given an overnight stay in El Paso. We had already turned within our rental vehicle thus we have been stranded within the lodge for that day!!. The vacation agent rescheduled our flight for the next day Might sixteenth. We ended up considering our tickets afterwards within the day and recognized something was Incorrect with our tickets so we went back for the airport and talked into the agent and we only experienced a flight to PHOENIX. No flight were scheduled to Puerto Vallarta on that working day!!! If we experienced not checked While using the agent we might have been layed about in Phoenix for another working day. We had also upgraded our seats so we misplaced more than $two hundred in expenses.

I also prefer to touch upon the excellent service AA delivers on the handicapped. I'm 84 several years previous and now will need wheelchair help to get close to during the airports. I used to be astonished and delighted at the assistance I been given, as well as in the attitudes in the folks who assisted me Using the wheelchair support, in addition to the drivers in the handicap carts in Charlotte airport. They have been all so helpful and really friendly in addition.

The whole crew staff members was good , but this guy went over and above the roles expectations and really should be praised and regarded. I’m also delighted we get a snack yet again.

I used to be on maintain for approximately 40 minutes, with frequent ‘updates’ from a supervisor named Tony…who was getting in contact with some unidentified Section to examine on the next, missing voucher….when…Of course,, I was Minimize off! I called back again…only to get advised the wait around could be 18-twenty five minutes. I’m nevertheless ready on this contact again. This trip will be the excursion of a life span for my husband, a wounded veteran and most cancers survivor.

I have also prepared about my baggage getting scraped up and weakened…. I sense just as if I'm owing some compensation, in addition to a refund of $fifty for my journey…. I am a patient lady, but I do hope someone contacts me before long concerning this….

I not merely needed to squander $50 in baggage fees, but I expert horrible landing by your pilots, very crowded and modest planes, impolite flight attendants, and finish imbeciles that handled my luggage since they Plainly were illiterate and will not read through “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.”

My husband And that i had top quality tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We had been imagined to arrive in Denver at one:30 pm. The leg outside of Charlotte, nc was an absolute nightmare. We have been delayed, had a crew adjust, no h2o or ice, etcetera.

traveling from Miami to Lima on Saturday March 21 regardless if I reserve the seats upfront I obtained the last row on the correct facet through the window as well as the seat didn't transfer making my flight tricky ., on the way back again on flight # 918 the service was worst. in the check in I had to open my accommodate conditions to even up the weigth . when I provide to buy the 3 more lbs they attempt to charge me $ one hundred eighty.00per match scenario. preventing to pay for $ 480.00 I needed to go on he flooring to move all around my belongins ,I had to go back to the counter because out seats ( we have been # 10 on line at check in ) were separates, after that we experienced to help keep walking to the gates because the counter staff hardly ever gave us the gate quantity, ( when his explanation i inquire about the gate info to another amercian ailines staff in gate 26 he pointed for the gate screan ) this time the seats felt scaled-down that standard , the food stuff was awful, the bread was so tough , the lettuce over the salad search outdated , I returned the foodstuff the identical way which i received it, the light turns off although im looking through severeal moments that I had to help keep my finger within the swap to continue looking through following 5 awful hours I got on the conclusion which i wont journey on American Airways once again

I want to relay a very bad purchaser service expertise with American Airlines which occurred on Friday, July fifteen, 2016 with my flight from Dallas (DFW) to Washington, D.C. (DCA) And eventually to Charleston, WV (CRW), which did not happen. My flight from DFW was as a consequence of depart at three:00 p.m. Flight #2553. As a consequence of our gate not getting obtainable (One more plane was trapped at our gate from a previous flight) and AA unsuccessful to remove it for maintenance and no other gate remaining assigned to our flight. About 45 minutes soon after our scheduled boarding time, a whole new gate was uncovered as well as boarding started. Then after Anyone boarded Flight #2553, we have been delayed on the ground as a consequence of floor crews not having the ability to rapidly and effectively load the aircraft. We at last departed Dallas roughly seventy five minutes later than scheduled. The landing in DCA happened with approximately 10 minutes left for me to board my connecting flight to CRW.

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